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Assumptions of the Future Application of Artificial Intelligence in Tanzanian Academic Libraries: A Review of Literature
Authors: Kardo Mwilongo and Rhodes Mwageni

Abstract

This paper insight into the assumptions, opportunities and challenges of the use of interactive and engaging applications of Artificial Intelligence (AI) in academic libraries in Tanzania. It determines assumptions and pitfalls inherent and the debate whether the technologies have effectively replicated academic libraries, library resources, services and operations in Tanzania. The inclusion criteria of the literature were assumptions, opportunities and challenges towards AI in academic libraries. The literature was searched from databases including Sage, Taylor and Francis, Emerald, Google Scholar, Research Gate and PDF Drive. The results were analysed, evaluated, compared, contrasted and discussed through the lenses of UTAUT theory. The results revealed that AI brings the world together in which people work and network in the integral function of providing library resources and services to library users. AI is an enabler for academic libraries to create library spaces, store, process, preserve, conserve, access and retrieve library resources and services timely with fewer costs. Also, AI lessens the inadequacy of funds to purchase printed materials in academic libraries, the lack of digital devices and limited spaces in libraries. AI has transformed the complex attitude and behaviors of library staff and users. Though, AI has created fears about employment opportunities for workers and library staff in particular. Besides, it was realised that library staff are mismatched with the AI in academic libraries due to the lack of awareness, inadequate qualifications and limited infrastructure in academic libraries. This review contributes to the practices, knowledge, theory and literature on the use of AI in academic libraries. The study proposed that there should be step by step towards interventions to introduce AI in academic libraries. The process should consider the environments, needs and socio-economic developments of the developing countries and Tanzania in particular.

Keywords:  Artificial  Intelligence,  academic  libraries,  emerging  technology, university, education, Tanzania     

 Proceedings of  the 4th COTUL Scientific Conference, 7th-11th November, 2022